Help Desk
Welcome to Sunwing Family Resort! Our Help Desk is open and at your service 24 hours a day with your guides for Tjäreborg/Ving/Spies.
To get the best experience you can download our Ving/Spies/Tjäreborg travel app on iTunes or Google play.
Local Bus
The bus stop is located 500 m from the resort: take left outside the main entrance, then go up the hill to the roundabout. Continue straight and the bus stop is about 200 m from the roundabout.
You can buy travel cards in Help Desk for 1 to 7 days, ask for local discounts available upon purchase.
The following bus time table is for reference only and subject to further changes without further notice.
Bus 110
Direct Bus: Santa Cruz - Playa De Las Americas
Mon-Fri: 06:15
Mon-Fri: Every 30 min. from 06:45-18:15
19:15
20:15
Direct Bus: Playa De Las Americas - Santa Cruz
Monday-Friday: 06:15 to 17:45 (every 30 min.), 18:45, 19:45 & 20:45
Bus 111
Santa Cruz - Playa De Las Americas
Every 30 min. from 05:30 - 21:30
22:30
23:30
02:30
Playa De Las Americas - Santa Cruz
Every 30 min. from 06:00 to 22:00
23:15
00:30
04:30
Torviscas 15 minutes before
Bus 343
Playa Las Americas - Puerto de la Cruz
09:00
11:30
15:30
18:00
Puerto de la Cruz - Playa Las Americas
09:00
11:10
15:20
18:00
Bus 342
El Portillo - Playa De Las Americas (via Teide)
15:15
Playa De Las Americas - El Portillo (via Teide)
09:15
Torviscas 15 minutes before
Bus 460
Icod D Los Vinos - Playa De Las Americas
05:45
07:30
12:00
14:05
16:00
18:00
20:10
Playa De Las Americas - Icod D Los Vinos
05:25
07:30
09:35
12:00
13:55
16:00
18:00
20:00
Bus 477
Playa De Las Americas - Los Gigantes
08:30
09:30
10:40
12:30
14:30
15:50
17:10
Los Gigantes - Playa De Las Americas
11:10
12:15
13:35
14:55
16:15
18:15
19:25
21:15
Book Taxi
Please contact Help Desk to order a taxi. The following taxi fares are for reference only and subject to change.
Airport South €25
Airport North €120
Los Cristianos €8
Aqua Park €5
Los Gigantes €30
Castillo San Miquel €20
Puerto De La Cruz €130
Teide €70
Santa Cruz €90
Costa Adeje €7
Golf Del Sur €20
Amarilla Golf €20
Rent a Car
We work together with AVIS and can offer quality cars for special rates. Please contact Help Desk for reservation and more information.
- All cars are equipped with ABS.
- Booking Requirements: Driving license - 1 year; Minimum age - 23 years
- Drivers under 25 years old are charged an extra fee.
- Basic insurances with a risk from (676.87 euro max. in small cars.), free kilometers and local taxes. M are included in the price (see below).
Additional Services
- Child seats €9.08/3.40 day
- GPS €5.67 day
- Additional driver €5.67 day
All prices are for reference only and subject to changes.
Other Services
At Help Desk we can also help you out with following:
- Order birthday cake and flowers
- Currency exchange
- Replace your pool & beach towel (please bring your used towel to the Help Desk)
- Children's Ice Cream Card €9.90
Please note that all services are subject to availability.
