Help Desk

Welcome to Sunwing Family Resort! Our Help Desk is open and at your service 24 hours a day with your guides for Tjäreborg/Ving/Spies.

To get the best experience you can download our Ving/Spies/Tjäreborg travel app on iTunes or Google play.

Local Bus

The bus stop is located 500 m from the resort: take left outside the main entrance, then go up the hill to the roundabout. Continue straight and the bus stop is about 200 m from the roundabout.

You can buy travel cards in Help Desk for 1 to 7 days, ask for local discounts available upon purchase.

The following bus time table is for reference only and subject to further changes without further notice.

Bus 110

Direct Bus: Santa Cruz - Playa De Las Americas
Mon-Fri: 06:15
Mon-Fri: Every 30 min. from 06:45-18:15
19:15
20:15

Direct Bus: Playa De Las Americas - Santa Cruz
Monday-Friday: 06:15 to 17:45 (every 30 min.), 18:45, 19:45 & 20:45

Bus 111

Santa Cruz - Playa De Las Americas
Every 30 min. from 05:30 - 21:30
22:30
23:30
02:30

Playa De Las Americas - Santa Cruz
Every 30 min. from 06:00 to 22:00
23:15
00:30
04:30

Torviscas 15 minutes before

Bus 343

Playa Las Americas - Puerto de la Cruz
09:00
11:30
15:30
18:00

Puerto de la Cruz - Playa Las Americas
09:00
11:10
15:20
18:00

Bus 342

El Portillo - Playa De Las Americas (via Teide)
15:15

Playa De Las Americas - El Portillo (via Teide)
09:15

Torviscas 15 minutes before

Bus 460

Icod D Los Vinos - Playa De Las Americas
05:45
07:30
12:00
14:05
16:00
18:00
20:10

Playa De Las Americas - Icod D Los Vinos
05:25
07:30
09:35
12:00
13:55
16:00
18:00
20:00

Bus 477

Playa De Las Americas - Los Gigantes
08:30
09:30
10:40
12:30
14:30
15:50
17:10

Los Gigantes - Playa De Las Americas
11:10
12:15
13:35
14:55
16:15
18:15
19:25
21:15

Book Taxi

Please contact Help Desk to order a taxi. The following taxi fares are for reference only and subject to change.

Airport South €25
Airport North €120
Los Cristianos €8

Aqua Park €5
Los Gigantes €30
Castillo San Miquel €20
Puerto De La Cruz €130
Teide €70
Santa Cruz €90
Costa Adeje €7
Golf Del Sur €20
Amarilla Golf €20

Excursions

Want to explore the area? Join an excursion! Please contact Help Desk on your hotel for more information and booking. You can also read about the many excursion options here:

Swedish
Norwegian
Danish
Finnish

Rent a Car

We work together with AVIS and can offer quality cars for special rates. Please contact Help Desk for reservation and more information.

  • All cars are equipped with ABS.
  • Booking Requirements: Driving license - 1 year; Minimum age - 23 years
  • Drivers under 25 years old are charged an extra fee.
  • Basic insurances with a risk from (676.87 euro max. in small cars.), free kilometers and local taxes. M are included in the price (see below).

Additional Services

  • Child seats €9.08/3.40 day
  • GPS €5.67 day
  • Additional driver €5.67 day

All prices are for reference only and subject to changes.

Other Services

At Help Desk we can also help you out with following:

  • Order birthday cake and flowers
  • Currency exchange
  • Replace your pool & beach towel (please bring your used towel to the Help Desk)
  • Children's Ice Cream Card €9.90

Please note that all services are subject to availability.

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