Pool & Beach
Pool information:
We hope you’ll have a great time enjoying the pool area. We also want to keep you safe.
Here are a few things to keep in mind:
- A lifeguard/pool attendant will be on duty. Please follow his/her safety rules at all times.
- Check the safety rules and the depth of the pools before using them for the first time.
- Opening times for the pool(s) are shown by the pool area.
- The areas around the pools can be slippery.
- Use of sunbeds is free for Sunwing Fañabé Beach guests.
- Reserving sunbeds with clothing/towels/etc. is not allowed. Hotel staff will proceed every morning with removing all items on the sunbeds.
- The pools are closed during the night for cleaning and safety reasons. Do not use the pools at this time.
- Do not use oversized toys, pool rafts and floats in the pools. When in doubt, please ask the lifeguard/pool attendant.
- Cups, bottles and any glasses are not permitted in the pool / sunbed area for security reasons.
- Pool & beach towels are only washed upon request to minimize water usage and negative impact to the environment.
- Please place the used towel in the basket in your bathroom and we will change them. You can also pick up fresh towels from reception.
- Babies must wear swimming diapers in the pools. Swimming diapers are available at our Mini Market.
Beach information:
We want you to have a great time and stay safe while you’re at the beach. Remember that the size and powers of the waves can vary throughout the day, so always check the warning flags on display before going in the water. Keep this in mind:
- Respect the warning flags – a Red Flag means it’s too dangerous to go in the water.
- Don't leave children unattended.
- An adult should go into the water first to test the type of seabed, depth of the water, etc before allowing children to go in.
- Make sure that any inflatable swimming aids are in good condition and work properly.
- Test snorkels and masks in shallow water to check that they work.
- Take particular care on beaches away from the major tourist areas, where assistance is limited in case of an emergency.
- Always check the seabed before diving in and watch out for strong currents.
- Drink plenty of water to prevent dehydration.
- Top up your sun protection throughout the day. Salt water reduces the effect of sun block.
- Watch out for boats, windsurfers, water-skiers and others who may be near the shore.
Doctor on call
Not feeling well during your holiday? For medical help, please contact our Help Desk. Help Desk is available 24 h.
Remember to bring your insurance certificate and passport with you.
Pharmacy
The pharmacy is located about 500 meters from the hotel at CC (commercial center) Rio Center, c/ernesto sarti, no 12
Direction to pharmacy:
Turn left from the hotel, up the hill. By the first roundabout you take right. By the second roundabout you have the pharmacy straight forward on the other side, up the stairs in the commercial center Rio Center.
Pharmacy Opening Hours
Insurance Claim
If anything should happen on your journey and an unexpected cost occurs, you should file your claim with your insurance company.
Guests from Nordic countries who have purchased Gouda Insurance can refer to details in their Swedish, Norwegian, Danish or Finnish website where claim can be filed online.
Our Reception / Help Desk can help you with the following:
- Provide directions to local medical services cooperating with Gouda Insurance
- Help with your claim
- Immediate assistance in an emergency
Fire Safety
For your safety, we’ve equipped all our apartments with a fire safety system controlled from the Help Desk. All Resorts have fire extinguishers and clearly marked emergency exits.
