Services

We hope you will enjoy your stay here at Sunwing Family Resort. To make your stay even more comfortable, we have made these services available to you.

Self service laundry (incl. laundry detergent) €5
Self Service Dry Tumble €5
Iron & iron board €3/day or €15/week
Extra cleaning per day (including towels & linen) €35
Extra change of towels & linen €10
Express Laundry - Contact Help Desk

Lollo & Bernie Welcome Package €32/40/48
Lollo & Bernie Visit €20
Welcome Package €40
Royal Welcome Package €105/135/165
Day use of apartment on departure day * €40 (15:00)
Day use of apartment on departure day * €60 (18:00)

* Subject to limited availability. Please book from our Help Desk at your earliest.

For Baby

  • Baby push chair rental (for 1 child, up to 15kg) €4.50/day or €25/week
  • Baby cot rental €4/day or €20/week
  • Baby chair rental €3/day or €16/week
  • Baby sitter rental (equipment) €3/day or €16/week
  • Nursery table rental €2.5/day or €15/week
  • Baby package €48/week
  • Baby package (large) €80/week
  • Baby Sitting €7/hr 50% surcharge for each additional child in the same booking or room.

Air Conditioning

Available free of charge. The hotel has a centrally controlled air condition system (set to 23 – 26°c in room/apartment). No heating in the apartments.

Safety Box

  • We recommend that you use the safety box in your room for all your valuables. Please use your apartment key card to activate it the first time.
  • The hotel does not assume any responsibility for items not kept in the safety box.
  • For your safety, we recommend that you close the balcony doors and windows at night and whenever you leave your apartment/room.

Room Cleaning

Happy Baby & Royal Suites, Lollo & Bernie Suites and Royal Welcome Package:

  • Cleaned every day between 8:30 and 15:30
  • Please let us know at the Help Desk if you'd like your apartment cleaned at a specific time

All other apartment types:

  • Cleaning between 8:30-15:30
  • No cleaning service available after 22:00
  • Two non-cleaning days per week: Wednesday and Saturday
  • Note: If you’re travelling unspecified, only one apartment cleaning is included. Cleaning service can be booked at the Help Desk.

Fresh Bath Towels & Bed Linen

Would you like fresh bath towels and/or bed linen? Place your used towels/linen on the bathroom floor. You can exchange your used pool and beach towels for fresh ones at the Help Desk.

Pool & beach towels are only washed upon request to minimize water usage and negative impact to the environment.
Please place the used towel in the basket in your bathroom and we will change them. You can also pick up fresh pool and beach towels from the Help Desk.

  • Why not re-use your towels and bed linens which help us significantly reduce our electricity, detergent and water usage? Be our environmental hero!

Royal Family - Suite or Welcome Package

Have you booked a Royal Suite or Welcome Package Royal? This is included in your room:

  • Welcome Package: Fruit, snacks & beverage
  • One Beach Bag: Our gift to you! Make the best use of it during your holiday before you bring it home.
  • Daily refill of water
  • Nespresso Machine with 4 coffee capsules with daily refill
  • Two extra cleaning days
  • Bathrobes for the whole family

Pillow Menu:

  • For Royal Suite guest - choose your preferred pillow directly from the closet
  • For Welcome Package Royal guest - simply call Help Desk with your request and we will deliver it to the room

A bonus for you who’ve booked Royal Suite:

Watch your favourite programs from your own device through Chromecast® technology:

  • Press the Source button on your remote control
  • Choose HDMI
  • Follow the instructions on the TV

Fire Safety

For your safety, we’ve equipped all our apartments with a fire safety system controlled from the Help Desk. All Resorts have fire extinguishers and clearly marked emergency exits.

Smoking Policy

Smoking, including the use of electronic cigarettes, is permitted in designated smoking areas outside the hotel entrance and at the pool area. It is not allowed to smoke in the rooms, balconies and terraces.

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