We hope you will enjoy your stay here at Sunwing Family Resort. To make your stay even more comfortable, we have made these services available to you:

Self service laundry
(incl. laundry detergent)

Self Service Dry Tumble €5
Iron & iron board €3/day or €15/week
Extra cleaning per day
(including towels & linen)
Extra change of towels & linen €10
Express Laundry Contact Help Desk
Lollo & Bernie Welcome Package €32/40/48
Lollo & Bernie Visit €20
Welcome Package €40
Royal Welcome Package €105/135/165
Day use of apartment on departure day * €40 (15:00)
Day use of apartment on departure day * €50 (18:00)

* Subject to limited availability. Please book from our Help Desk as your earliest.

For Baby

Baby push chair rental
(for 1 child, up to 15kg)

€4.50/day or €25/week
Baby cot rental €4/day or €20/week
Baby chair rental €3/day or €16/week
Baby sitter rental (equipment) €3/day or €16/week
Nursery table rental €2.5/day or €15/week

Baby package


Baby package (large)


Baby Sitting

€7/hr 50% surcharge for each additional child in the same booking or room.


Air Conditioning

Available free of charge from 15:00 – 09:00 (June 1 – September 30). The hotel has a centrally controlled air condition system (set to 23 – 26°c in room/apartment). No heating in the apartments. 

TV Services

1: Info TV  
2: BBC World  
3: CNBC  
4: CNN International  
5: BBC1  
7: BBC Two  
8: BBC Four  
9: ITV  
10: Channel  
11: Channel 5  
12: CBS  
13: CBeebies  
15: Eurosports  
16: Disney Channel  
17: Divinity   
18: DMAX  
19: FDF  
20: DKISS  
21: Paramount  
22: NEOX  
23: Clan  
24: TDP  
25: La 1  
26: La 2  
27: Antena 3  
28: Cuatro  
29:  Telecinco  
30:  Sexta  
31:  Nova  
32:  24 H  
33:  GOL TV  
34:  France 24  
35:  Euronews (French)  
36:  Euronews (German)  
37:  RTL  
38:  RTL 2  
39:  Super RTL  
40:  1 TV (Russian)  
41:  TRT World  
42:  63 Radio  

Safety Box

We recommend that you use the safety box in your room for all your valuables.
Please use your apartment key card to activate it the first time. 
The hotel does not assume any responsibility for items not kept in the safety box.
For your safety, we recommend that you close the balcony doors and windows at night and whenever you leave your apartment/room.  

Room Cleaning

Happy Baby & Royal Suites, Lollo & Bernie Suites and Royal Welcome Package:

Cleaned every day between 8:30 and 15:30.
Please let us know at the Help Desk if you'd like your apartment cleaned at a specific time.

All other apartment types:

Cleaning between 8:30-15:30
• No cleaning service available after 22:00.
• Two non-cleaning days per week: Wednesday and Sunday
Note: If you’re travelling unspecified, apartment cleaning is not included. Cleaning service can be booked at the Help Desk at an additional charge.

Fresh Bath Towels & Bed Linen

Would you like fresh bath towels and/or bed linen? Place your used towels/linen bathroom floor. You can exchange your used pool and beach towels for fresh ones at the Help Desk.

Pool & beach towels are only washed upon request to minimize water usage and negative impact to the environment.
Please place the used towel in the basket in your bathroom and we will change them. You can also pick up fresh towels from reception.

✓ Why not re-use your towels and bed linens which help us significantly reduce our electricity, detergent and water usage? Be our environmental hero and see our tips here.