We hope you will enjoy your stay here at Sunwing Family Resort. To make your stay even more comfortable, we have made these services available to you:

Self service laundry
(incl. laundry detergent)

Self Service Dry Tumble €5
Iron & iron board €3/day or €15/week
Extra cleaning per day
(including towels & linen)
Extra change of towels & linen €10
Express Laundry Contact Help Desk
Lollo & Bernie Welcome Package €32/40/48
Lollo & Bernie Visit €20
Welcome Package €40
Royal Welcome Package €105/135/165
Day use of apartment on departure day * €40 (15:00)
Day use of apartment on departure day * €60 (18:00)

* Subject to limited availability. Please book from our Help Desk on the morning of departure.

For Baby

Baby push chair rental
(for 1 child, up to 15kg)

€4.50/day or €25/week
Baby cot rental €4/day or €20/week
Baby chair rental €3/day or €16/week
Baby sitter rental (equipment) €3/day or €16/week
Nursery table rental €2.5/day or €15/week

Baby package


Baby package (large)


Baby Sitting

€7/hr 50% surcharge for each additional child in the same booking or room.


Air Conditioning

Available free of charge. The hotel has a centrally controlled air condition system (set to 23 – 26°c in room/apartment). No heating in the apartments. 

TV Services

1. Info Hotel
2. BBC World
4. CNN International
5. BBC One
6. SKY News
7. BBC Two
8. BBC Four
9. YTV 1
10. Channel 4
11. Channel 5
12. CBBC
13. CBeebis
15. Eurosport 1
16. Disney Channel
17. Divinity
18. D Max
19. FDF
20. D Kiss
21. Paramount Network
22. Neox
23. Clan HD
24. Teledeporte
25. Antena 3
26. Cuatro
27. Telecinco
28. La Sexta
29. Nova
30. Golf Play
31. Euronews Free
32. SKY Art
33. Euronews Deutsch
34. RTL Austria
35. RTL 2
36. Super RTL
37. Al-Jazeera
38. Music Videos
39. Music Videos
40. Music Videos

Safety Box

We recommend that you use the safety box in your room for all your valuables.
Please use your apartment key card to activate it the first time. 
The hotel does not assume any responsibility for items not kept in the safety box.
For your safety, we recommend that you close the balcony doors and windows at night and whenever you leave your apartment/room.  

Room Cleaning

Happy Baby & Royal Suites, Lollo & Bernie Suites and Royal Welcome Package:

Cleaned every day between 8:30 and 15:30.
Please let us know at the Help Desk if you'd like your apartment cleaned at a specific time.

All other apartment types:

Cleaning between 8:30-15:30
• No cleaning service available after 22:00.
• Two non-cleaning days per week: Wednesday and Saturday.
Note: If you’re travelling unspecified, apartment cleaning is performed 1 time after arrival. More cleaning service can be booked at the Help Desk at an additional charge.

Fresh Bath Towels & Bed Linen

Would you like fresh bath towels and/or bed linen? Place your used towels/linen bathroom floor. You can exchange your used pool and beach towels for fresh ones at the Help Desk.

Pool & beach towels are only washed upon request to minimize water usage and negative impact to the environment. Pool towels are changed at Help Desk
Please place the used white towel in the basket in your bathroom and we will change them. You can also pick up fresh towels from reception.

✓ Why not re-use your towels and bed linens which help us significantly reduce our electricity, detergent and water usage? Be our environmental hero and see our tips here.